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Frequently Asked Questions (FAQs)

What is Hero Payback?

Hero Payback is a program designed to give back to everyday heroes who are buying a home. When you use our approved real estate agents and mortgage lenders, you are guaranteed at least 1% of the home’s price as CASH for CLOSING. These funds can help cover some of the costs that come with buying a home, making the process more affordable for heroes like you.

 

How does Hero Payback work?

Hero Payback is simple and straightforward. Here’s how it works:

  1. Connect with Us – We’ll confirm your eligibility and help you get started.

  2. Shop with an Approved Agent and Lender – Work with trusted local professionals.

  3. Receive CASH for CLOSING – At closing, you’ll get at least 1% of the home’s purchase price back as CASH for CLOSING.

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Who qualifies as a hero for Hero Payback?

Hero Payback is open to a wide range of everyday heroes, including first responders, healthcare workers, teachers, military members, small business owners, technology innovators, finance professionals, and more. If you’re working hard to make a positive impact in your community, you could qualify for Hero Payback.

 

How much will I receive as CASH for CLOSING?

When you use an approved agent and lender, you are guaranteed to receive at least 1% of the home’s price as cash for closing.

 

EXAMPLE #1: Buy a home for $450,000, you’ll get at least $4,500 in CASH for CLOSING at the time of purchase.

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EXAMPLE #2: Buy a home for $750,000, you’ll get at least $7,500 in CASH for CLOSING at the time of purchase.

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Do I need to repay CASH for CLOSING?

NO! The Hero Payback does NOT need to be repaid.

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What happens if the 1% CASH for CLOSING isn’t met?

If the minimum 1% CASH for CLOSING isn’t met for any reason, don’t worry—Hero Payback guarantees that this amount will be covered. An appropriate person involved in the transaction will make up the difference, ensuring you receive the full 1% as promised.

 

Why do I need to use an approved agent and lender?

Hero Payback partners with trusted agents and lenders who have extensive experience in the local real estate markets of Pasco, Hillsborough, and Pinellas Counties. These professionals are dedicated to providing excellent service to heroes like you and ensuring a smooth, hassle-free home-buying experience.

 

How do I get started with Hero Payback?

Getting started is easy! Simply fill out our contact form to confirm your eligibility. Once you’re set up, we’ll help you connect with approved agents and lenders in your area so you can start your journey to homeownership with Hero Payback.

 

Where is Hero Payback available?

Currently, Hero Payback is available for homes purchased in Pasco, Hillsborough, and Pinellas Counties, Florida. We focus on these areas to help support heroes in our local communities.

 

Can I use Hero Payback if I’m a first-time homebuyer?

Yes! Hero Payback is open to all eligible heroes, whether you’re a first-time homebuyer or have purchased homes before. Our goal is to make homeownership more accessible and affordable for heroes across Pasco, Hillsborough, and Pinellas Counties.

 

Is there any cost to join Hero Payback?

No, there is no cost to join Hero Payback. We’re here to give back to heroes, not add extra expenses. When you work with our approved agents and lenders, you’ll receive the CASH for CLOSING with no added fees from us.

 

What is Cash for Closing?

CASH for CLOSING is money provided to help cover the expenses that come with finalizing a home purchase. When buying a home, there are costs beyond the down payment, including fees for the loan, title work, and other essential services. Hero Payback gives qualifying buyers at least 1% of the home’s purchase price as CASH for CLOSING, which goes directly toward these expenses. This means you’ll have a little extra support when it’s time to close on your home!

 

What Can I Use CASH for CLOSING Funds For?

The CASH for CLOSING funds you receive from Hero Payback are meant to help with a variety of closing costs, which can include:

  • Loan Origination Fees – The fees charged by the lender to process your loan.

  • Title Insurance and Search Fees – The fees for verifying that the home’s title is clear and protected.

  • Legal and Documentation Fees – Fees for handling all legal aspects of the closing process.

  • Homeowner’s Insurance and Property Taxes – Initial payments toward insurance and taxes.

This extra cash can help ease the financial burden of closing costs, letting you focus on enjoying your new home.

 

Can I Use Cash for Closing for My Down Payment?

No, cash for closing from Hero Payback is specifically designated for closing costs, not for the down payment on the home. While the down payment is a separate amount required to secure your loan, the cash for closing from Hero Payback helps cover other final expenses at closing. This support makes it easier to handle these additional costs without dipping further into your savings.

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